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frequently asked questions

 

Q: How do I know what size to order?

A: For Leggings:

Women's one size- fits women 2 to 12

Women's plus size (one size) - fit average size 12-22

Women's S/M - Fits up to size 8

Women's L/XL - Fits up to a size 12

Girls: S/M- fit ages 4-7

Girls: L/XL- fit ages 8 to junior size 1/2 (capri length average on women)

**Please note, not all body types are the same and this is an estimation**

For Shirts and other items.  Our items follow standard US sizing: 

Women S 4-6

Women M 8-10

Women L 12-14

Women XL - 16-18

Women 2Xl 18-20

Women 3XL 20-22

Q:  What is "pre-order"?

A: A "pre-order" item is one that we don't not currently have in stock but will soon - you can purchase these items now and they will be shipped once they arrive. Typically the shipping lag is 1-2 weeks time.  If you can wait a bit, it is a great way to get NEW designs!

Q: My leggings/items don't fit, can I return them?

A: Of course!  As long as they are not worn, tags still on and within 14 days from when they were delivered we'll happily take those returns.  You are responsible for return shipping and $3.00 restocking fee.  Please email shopabbyanna@gmail.com with your order number and the issue to get a return processed.  Once the order is received back in good condition, your refund will be processed.  Please refer to refund and exchanges policy for more details.

Q: Do I have to pay shipping on everything?  

A: NO!  We have FREE shipping (to the lower 48 states and DC) on orders over $25 or if your order is under $25 its a flat $5 shipping charge. If you are in Hawaii, Alaska or Puerto Rico there is just a $10 flat shipping rate. 

Q: How long does it take for shipping?

A: we do our best to ship orders within 2 business days. Packages are shipping via USPS Priority Mail, UPS or FedEx group shipping. 

Q: I am interested in selling items with abby + anna's boutique, what do I need to do?

A: That is great!  We have officially launched our affiliate program! You can earn 25% commission on your sales and 5% on sales of your first generation downline. To sign up, just fill out this form: https://shopabbyanna.leaddyno.com/

 

 

 

 

 

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